FREQUENTLY ASKED QUESTIONS

1. What types of cups do you offer?

We offer a wide variety of cups, mugs, and glasses, including ceramic mugs, insulated mugs, and specialty drinkware in a variety of styles, colors, and sizes to meet all your beverage needs.

2. What is your return policy?

CuppaKind LLC offers a 7-day return policy. If you are not satisfied with your purchase, you may return it within 7 days for a full refund, provided it is unused and in its original packaging. For more details, please see our Refund and Return Policy.

3. How do I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order on the carrier’s website.

4. Do you ship internationally?

Yes, we ship internationally to select countries. Shipping costs and delivery times may vary depending on the destination. Please see our Shipping Information page for more details.

5. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment methods at checkout.

6. How is my personal information protected?

We take your privacy very seriously. Please see our Privacy Policy to learn how we collect, use, and protect your personal information.

7. Can I change or cancel my order after it’s been placed?

If you need to change your order, please contact us as soon as possible at support@cuppakind.shop or by phone at (351) 252-6674. If your order has not yet been processed, we will do our best to accommodate your request.

8. What should I do if my order is damaged?

If your order is damaged, please contact us at support@cuppakind.shop or by phone within 48 hours of receiving it. We will assist you in resolving the issue and may be able to provide you with a refund or replacement.

9. How do I contact customer service?

If you have any questions or concerns, please contact our customer service team:

Email: support@cuppakind.shop

Phone: (351) 252-6674